The Hertford IT helpdesk is now closed for Christmas.

You may raise a help ticket, but it will not be read or actioned until after we return on Monday 6th January 2025. We hope you have a wonderful festive break, and we look forward to helping you in 2025!

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Featured Knowledge Base Articles

Delegated Shared Mailbox Access

Adding shared mailboxes to Outlook for Desktop (Windows)

This video demonstrates how to add a shared or delegated mailbox to Microsoft Outlook on a Windows desktop. The steps shown are on Windows 11, but ...

Access the own/shared mailbox via a web browser

Links that might help you further: Mailbox: Outlook Can't access your own/shared mailbox, create a Ticket by clicking on the link given: IT help ...

Hertford computers

Hertford computers - initial setup

This blog post contains a video which will guide you through the basic steps of setting up your profile on a Hertford computer. It assumes your SSO ...

MacOS

Thunderbird MacOS Setup

Open Thunderbird If the email setup box is not displayed, select File > New > Existing Mail Account…Provide the following information: Your ...

One Drive Setup

How to set up OneDrive??

A quick video explaining how to set up the OneDrive client on a Windows computer. Aimed at users of Hertford-issued computers, but steps will be ...

Printing

Printing tutorial for Hertford office staff

This tutorial focusses on how to print documents if you are a Hertford employee.

The Hertford IT helpdesk is now closed for Christmas.

Featured Knowledge Base Articles

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